|Address||81 Dixon Street|
|Phone||(06) 378 2824 CALL|
|Fax||(06) 378 2824|
|Opening Hours||Monday to Friday 8am to 5pm
Saturday 9am to 1pm
Testimonials for Total Care Flooring Design
We chose Totalcare Flooring Design to supply tiles and floor coverings for our sleepout.
Tim McKay and his team at Total Care Flooring could not have been more helpful in choosing carpet, bathroom tiles and hard floor covering for our sleep out, even though they were in the middle of moving to a new showroom in Dixon Street, Masterton. Nothing seemed to be too much trouble and long experience in the industry really paid off when choosing colours and styles that would work in our place.
What really made a positive impact for us, was Tim’s approach to fixing an unexpected problem. It wasn’t only that the problem was fixed, it was the customer service and support that Tim provided in fixing the problem that really made the difference.
We are delighted with the final results and highly recommend Tim and the Totalcare Flooring team for their knowledge, product range and exceptional customer service”.
Mike & Marg, Martinborough
Hope your shoulder is on the mend and you are staying sane.
Just thought I would let you know that we are really happy with our new carpet and the patching job done on our Karndean planking. Every person we have dealt with at Total Care has had an outstanding customer service ethic and made our experience a great one. Yourself, Kerry and Tony have ensured that we were kept up to date at every stage and accommodated our need to postpone the jobs due to other trades timing issues. The guys you have sent out to do the flooring jobs have all been great accommodating guys who have done a good job so please pass on our thanks to them too. Our painter has come out to see if there were any touch-ups he would need to do as a result of the carpet being laid so soon after the painting, and he had commented that some carpet layers are pretty rough, but to his surprise there was not one touch-up required.
It is the people like yourself and your team (including sub-contractors) that help make a painful and expensive process of renovation just that much easier.
I advised one of our friends from Greytown to come see you for their carpet needs and told them that we couldn’t recommend you guys highly enough, and I have had feedback from them that they are more than happy with their carpet laying job too.
As I have mentioned to you before, because you have done such a great job both this time and in the past, we don’t even see the point in going anywhere else for quotes etc when we need a flooring job done. You and your team have been so good at what you do that we trust you are going to give us the right product advice, the best prices and a great job, so well done to you all.
Regards, Paula Oakly