FAQ

Yes. The harder the timber is the harder it is to dent but all timber will dent and although the coating is extremely hard wearing it will not stop scratching.

Please refer to our suppliers Timber Care brochure for information and tips to protect your flooring against dents and scratches.

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When preparing your home for our teams to install your new flooring, you will need to make sure that the areas being installed in are completely clear.

All furniture needs to be removed from the room, and accessways clear of obstruction.

Our installers often have heavy equipment, and flooring products can weigh a considerable amount. Considering this, if you have pets or small children, please ensure these are kept safe from the areas our installation teams will be accessing.

It is also imperative that you refrain from accessing any areas of your home which has work in progress..

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How long is a piece of string?

There are many determining factors for the length of time it can take for your flooring project to be completed. These include:

  • How much floor preparation (if any) is required by our installation teams prior to laying new product,
  • The size of your home,
  • The scope of the works - i.e. how many tricky angles our installers need to work with,
  • Availability of installers - sometimes we can assign larger teams to allow the job to be completed quicker. 

Have a conversation with your local Flooring Design store about installation time frames.

Absolutely!

At Flooring Design, we take pride in helping you select the perfect flooring to complement your interior.

Our expert team is here to provide personalized recommendations tailored to your space. Once you share some details about your interior, including your style preferences and any specific requirements, we'll be dedicated to ensuring that your flooring choice aligns seamlessly with your decor, creating a harmonious and visually appealing space.

Your satisfaction is our priority, and we look forward to guiding you in making the right flooring decision for your home or business.

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Yes it can. Although exceptionally hard wearing and resilient, care does need to be taken to ensure you protect your Hybrid floor from dents and scratches. Please refer to our suppliers Hybrid maintenance and care brochure for information and tips to protect your flooring against dents and scratches.

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Hybrid flooring is an exceptionally hardwearing product that is suitable in both residential and commercial applications.

Hybrid is the one of the latest flooring innovations, combining the best attributes of both laminate and vinyl to create a rigid floating floor that can be installed throughout the entire home. Hybrid is made of multiple layers of materials pressed together for an extremely hard wearing floor.

These layers are as follows :

  • UV coating provides a hard-wearing surface with high impact resistance.
  • The decorative layer replicated the look of an authentic hardwood floor.
  • Trigon® Core Technology layer features a limestone composite core board that is waterproof^ and stable in extreme temperature changes.
  • A pre-adhered acoustic backing deliveries improved acoustics and comfort underfoot as well as decreasing installation costs.

No, they’re not. While both products are examples of resilient flooring, they are actually manufactured from completely different materials. While vinyl flooring consists of vinyl, felt and fiberglass, linoleum is made from natural materials such as linseed oil, tree resin, cork dust and wood flour.

Vinyl flooring can be installed in any room in the house, including rooms at, above or below grade (ground level). It can also be installed over almost any type of subfloor (concrete, wood, vinyl), as long as the subfloor is smooth and level. If the subfloor has imperfections, they may show through the vinyl.

Vinyl is a specific type of plastic. Vinyl flooring is a product made by layering different materials, including vinyl. The most common type of vinyl floor consist of 4 layers:

  • Core layer for stability and durability
  • Decorative layer containing the flooring pattern
  • Fiberglass or vinyl backing that provides extra stability
  • “Wear Layer” on top that protects the flooring from scratches and scuffs
  • Vinyl Planks have an extra Bottom backing layer to preserve structural and dimensional integrity
  • Fade Resistant Vinyl Flooring have an UV Coating provides an extra layer of durability and impact resistance

No. Laminate floors are designed to only be installed using a floating system. Our suppliers provide installation guidelines for all of our flooring products including Laminate. We reccommend getting this installed by professionals as this will ensure that your laminate flooring is installed correctly or we can provide the installation guidelines upon request.

Although Laminate flooring is very hard wearing and doesn’t dent like other floors, it can scratch. Although more scratch resistant than most other floors, care needs to be taken with your Laminate floor. Please refer to our Laminate Care and Care Tips pages for information and tips to protect your flooring against dents and scratches.

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Laminate flooring is made of four layers of materials pressed together to create very hard wearing floors in limitless designs and colours.

These layers are as follows:

  • Wear layer – A clear, top layer that provides exceptional resistance to wear, fading and staining.
  • Design layer – A high resolution printed paper layer that realistically captures the look of the surface it is imitating. Generally the designs are of timber but they may also be of tile or stone.
  • Inner core – A layer of High Density Fibreboard (HDF). HDF is a pressed wood product that is extremely dense, providing stability for the finished board.
  • Backing Layer –  A melamine layer providing further stability and also a moisture barrier.

Yes. The harder the timber is the harder it is to dent but all timber will dent and although the coating is extremely hard wearing it will not stop scratching.

Please refer to our suppliers Timber Care brochure for information and tips to protect your flooring against dents and scratches.

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Engineered wood is more moisture-resistant than solid wood. It does not warp or change dimensions very easily when exposed to moisture. Solid wood can be sanded and refinished any number of times. Engineered wood can be sanded and refinished lightly only once or twice as the upper layer is thin.

Engineered Timber flooring consists of three layers being: a top layer of hardwood, a core (normally hardwood, plywood or HDF) and a backing layer veneer. These layers are pressed together in opposing directions to create a single board. Engineered Timber floors are designed and manufactured specifically to be used for flooring making them a very stable alternative to solid timber floors.

We partner with New Zealand’s most trusted and comfortable carpet cushion. Dunlop Carpet Cushion is made in New Zealand using our world-leading MaxbondTM Cushioning System.

We only use high quality materials and processes that guarantee the best comfort per kilo of foam is delivered to ensure a long-lasting luxurious feel. Featuring advanced, proven technology certified for peace of mind, Dunlop Underlay is simply the best choice for your carpet’s comfort, performance, and durability.

Check the quality of the carpet from its independent grading/s. The main body that governs carpet grading in Australia is the Australian Carpet Classification Scheme (ACCS).

The best carpet is different for every customer as every home is unique. What is best depends on a number of factors based around your needs, such as:

  • Which rooms of the home are you carpeting?
  • How much foot traffic is likely in those rooms?
  • Do you have children?
  • Do you have pets?
  • What interior design style are you creating?
  • What is your budget?
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